Out Of Office, Out Of Luck: Why Reactive IT Support Can Ruin Your Summer Vacation

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Hodgson Consulting & Solutions

It’s a quiet June morning. Half your team is out on vacation. The rest are working remotely—some from home, others hopping between coffee shops and hotel Wi-Fi.
And then it happens.
You pick up the phone to call your IT support. They’re out of office, too.
Now what?
Your business is frozen, and there’s no one available to get things back up and running.
Sounds like a worst-case scenario? Sure.
But unrealistic? Not even a little.

Summer’s Great For Vacation. Terrible For Reactive IT Support.

Most business owners don’t realize how much goes into keeping their business up and running until something breaks—and the only person who knows how to fix it is sipping daiquiris on a beach somewhere without a cell phone signal in sight.
That’s the main problem with reactive IT support.
It works fine…until it doesn’t. And then you’re left scrambling to repair the damage.
When your tech strategy is based on “Just call Bob if something goes wrong,” you’re taking a huge risk.
Especially in the summer, because tech problems don’t care about PTO.
And when no one’s there to respond quickly, the damage stacks up—fast. It’s exactly what can happen when your business relies on reactive IT support—and it couldn’t happen at a worse time.

Reactive IT = Constant Firefighting

When you rely on a “fix-it-when-it-breaks” approach:
And in June, when vacations peak and remote work is more common, it’s the perfect storm. Instead, you need to work with a company that takes a proactive approach to IT support.

Proactive IT = Business Continuity, Even From The Beach

A proactive IT partner doesn’t just wait for things to go wrong. They anticipate issues, prevent disruptions, and make sure there’s a plan (and people) in place when your usual support is AWOL.
With a proactive team, you get:

The Cost Of Waiting Until It’s Broken

Downtime costs small businesses anywhere from hundreds to thousands of dollars PER MINUTE. Cyberattacks can be even worse, both financially and reputationally.
Waiting until something breaks isn’t just inconvenient; it’s risky and potentially expensive.

Ready To Vacation Without Worry?

This summer, don’t leave your business exposed while your team (or your IT support) is away.
Let’s take a look at your setup and show you how a proactive approach can save you time, money, and stress.
Click Here To Book Your FREE Network Assessment, and we’ll show you exactly where you’re vulnerable—and how to fix it before it becomes a headline.

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