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If your only conversation with your IT provider happens during contract renewal, you’re doing it wrong.Technology is not a “set it and forget it” part
A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear
What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At Hodgson Consulting & Solutions, we believe
Southwest Airlines’ recent fiasco that caused them to cancel over 16,700 flights leaving people stranded across America, was the epitome of what’s happening with so
Mobile phones have evolved tremendously in recent years and now have many powerful features never seen in previous phone systems. Many businesses rely on mobile
People today are well-versed with technology compared to a decade or so ago. But are you sure that the technical skills of your employees are
Remember the days before smartphones—it wasn’t that long ago, yet we are at a point where we can hardly live without them. Our business technology
Companies rely on technology for different aspects of their business. From sales and marketing to purchasing and payroll, just about everything is done with online
The IT industry is brimming with so many IT guys and experts with various specialties these days. You would think it’s an easy task hiring
There is no question that reliable IT support is a necessity for all of us, including small businesses. The reason is that most transactions and
