VoIP options for SMBs

VoIP options for SMBs

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]

Choosing the best VoIP option for SMBs

Choosing the best VoIP option for SMBs

Internet-based technologies like VoIP (Voice over Internet Protocol) are widely used by small- and mid-sized businesses (SMBs) to bolster work productivity and efficiency. There are two kinds of phones to choose from: traditional desk phones (hardphones) or software-based phones (softphones). We’ll break down which is best for your business. What’s a hardphone? A hardphone is […]

Facebook Messenger: The Key to Growth

Facebook Messenger: The Key to Growth

With over 1.3 billion monthly active users, Facebook’s Messenger app is an unprecedented success. Facebook is now looking to fully utilize the potential of this monster user base and has therefore added a feature for improving connectivity between local businesses and consumers. Read on to learn how this feature could benefit you! The How By […]

Components of a good keyboard

Components of a good keyboard

Unlike shopping bags, keyboards come in an array of options. They range from ones built for typing efficiency to joint-friendly models sculpted for ergonomic usability. Considering the myriad of options, you might struggle deciding on what you should look for. While personal tastes will always play an important role in your decision, there are certain […]

How to build a better chatbot

How to build a better chatbot

In order to gain a competitive advantage, you would need to gain clarity before everyone else does. Of course, that’s a lot easier said than done. Similarly, chatbots initially stir up excitement, but they eventually fail to deliver the interactiveness many envisioned them to have. Thus, novelty disappears and obsoletion sets in. Prolong the lifespan […]